HPOS Find a Patient service for PBS Approved Suppliers update

Published: 5 December 2024

From 2 December 2024, HPOS Find a Patient will be the primary channel for verifying patient entitlement details.

The Find a Patient service allows you to verify patient concessional entitlement online without calling Services Australia. If you call us, you need to give us the verification receipt number from HPOS.

To use this service, you must:

  • be an approved supplier
  • have patient consent
  • be registered in Provider Digital Access.

Approved suppliers can get concessional entitlement details for:

  • Medicare
  • Department of Veterans’ Affairs
  • Centrelink
  • PBS Safety Net.

Read more about Patient Details in HPOS.

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Page last updated: 5 December 2024.
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