How we can help

You may be able to get a pension from Australia or another country under an agreement. You may also get your current payment if you're going overseas.

Social security agreements

We can help you:

  • find out if you can get an Australian pension overseas
  • claim a pension from another country while you live in Australia.

Read about international social security agreements.

Getting your foreign pension

If you live in Australia and get a foreign pension, public holidays may cause a delay in getting your payment. Please call your overseas pension authority during their opening hours for information about their payments.

Travel overseas

If you travel outside Australia it may affect your Centrelink payments.

Languages

We have:

  • staff you can speak to in a range of languages
  • interpreters you can use.

Contact us

If you’re in Australia, call our International services line.

If you’re outside Australia either:

Calls to some international phone numbers are free.

Contact numbers available on this page.

Centrelink international services line

Use this line for help claiming a pension from another country.

Monday to Friday 8 am to 5 pm AEST (AEDT during daylight saving months)

If you live in Australia and get a foreign pension, public holidays may cause a delay in getting your payment. Please call your overseas pension authority during their opening hours for information about their payments.

Centrelink international numbers

Use one of our specific country numbers if you’re outside Australia and need help with your Centrelink payment.

China (north)

Includes the provinces of Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Heilongjiang, Liaoning, Jilin, Shandong and Henan.

China (south)

All other provinces

Denmark
Korea, Republic of
Netherlands
New Zealand
Philippines
Portugal
Singapore
United Arab Emirates
United Kingdom
United States of America
All other countries

There are other ways you may want to contact us.

Page last updated: 11 December 2024.
QC 51516