How to claim

Complete the following steps to claim ABSTUDY Lawful Custody Allowance. Before you start, check if you can get it.

We usually pay the allowance to the correctional facility. If your correctional facility supports paying you the allowance, we can pay it to you.

Steps to claim ABSTUDY Lawful Custody Allowance

  1.  

    1. Get your documents ready

    You’ll need to get some documents ready to help answer some of the questions in the claim. You’ll need your:

  2.  

    2. Make your claim

    Print and complete the Claim for ABSTUDY Student or Australian Apprentice in lawful custody form.

    You must submit your claim with your documents by 31 March in the year immediately after the year of study.

    To submit your claim form, follow these steps:

    1. Check you’ve answered all questions.
    2. Sign and date the claim form.
    3. Attach any supporting documents.
    4. Submit your claim to us.

    You can submit your claim form in one of the following ways:

  3.  

    3. Wait for the result of your claim

    We’ll let you know the result of your claim by mail or electronic letter.

    If we need more details we’ll ask you for them.

    You can ask us to review our decision if you think we’ve made a mistake.

    If you need help, call the ABSTUDY line.

Contact numbers available on this page.

Centrelink ABSTUDY line

Use this line if you get or are claiming ABSTUDY – help for Aboriginal and Torres Strait Islander students and apprentices.

Monday to Friday 8 am to 5 pm

If your payment has stopped, it may be because we need your parents’ or guardians’ income information. Read more about how they can update their income details online.

If you need help with another student payment call the Youth and Students line.

There are other ways you may want to contact us.

Page last updated: 3 December 2024.
QC 53547