How it works

You can use Centrelink Confirmation eServices (CCeS) to confirm who’s eligible for a concession, rebate or service you provide.

You can use it for Centrelink or Department of Veteran’s Affairs (DVA) customers.

To use CCeS you must have a contract with us. You’ll also need to get consent from your customers to check their details with us.

Services available

Use one of these services to make an enquiry on a customer record.

Customer confirmation

Use this service to confirm a customer’s details including name, address, payment and concession cards.

Income confirmation

Use this service to find out a customer’s income, asset or payment details. You can’t use this service for DVA customers.

Superannuation confirmation

Use this service to confirm if someone meets the income support requirements for the early release of super due to financial hardship. Administrators and trustees of super funds can use this service.

Page last updated: 10 December 2021.
QC 48976