Patient details in HPOS

A guide to find and verify your patient’s details using Health Professional Online Services (HPOS). Check eligibility, care plans and concessions.

You need a Provider Digital Access (PRODA) account to access HPOS. If you don’t already have an account, find out who can use Find a Patient.

Log in to PRODA to access HPOS and use the steps to find your patient’s details or confirm their eligibility for concessions. You can use your patient’s Medicare card, Department of Veteran's Affairs (DVA) number or personal information.

Log in to PRODA

If you can’t use PRODA, contact the eBusiness Service Centre for assistance.

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Page last updated: 27 August 2024.
QC 71002