Natural disaster support

Support for people directly affected by a declared natural disaster.

We have multiple system updates and changes to some of our content and services

Support for people affected by Ex-Tropical Cyclone Alfred

Support will be available for people who’ve lost income because of Ex-Tropical Cyclone Alfred in NSW and Queensland. Claims will open on Tuesday 11 March 2025 at 2 pm AEDT and can be made online. More information will be available soon.

State government assistance for Tropical Cyclone Alfred

There is financial assistance available if you've been affected by Tropical Cyclone Alfred. Depending on where you are, check if you can get support from the Queensland Government or NSW Government.

Support for people affected by North Queensland Floods, January - February 2025

Support has been extended to additional areas affected by the floods in North Queensland. Read more about support for North Queensland Floods, January - February 2025.

We have information in different languages about Natural disaster support

Australian Government Disaster Recovery Payment

Disaster Recovery Allowance

Disaster assistance payments audio

Natural disaster payments

For Centrelink payments and services, you can call our multilingual phone service.

Call the Centrelink Indigenous Call Centre to speak to us about Centrelink payments and services for free.

You may be able to get both Australian Government and state or territory natural disaster support.

To see what support you can get, select your state or territory.

Page last updated: 6 March 2025.
QC 60504