Corporate plan

The corporate plan sets our direction for 2024-25. It shows how we'll continue to deliver our commitments to the Australian Government and the community.

Our corporate plan is the primary planning document for our agency. It’s a 4-year plan that sets out all of the following:

  • our purpose and strategic outlook
  • the key activities we’ll undertake to achieve our purpose
  • the environment in which we operate
  • the capabilities we’ll build on
  • how we’ll measure and assess our performance in achieving our purpose.

Read our corporate plan:

You can read Services Australia’s past corporate plans from 2019-20 onwards on the Australian Government’s Transparency Portal.

Page last updated: 30 August 2024.
QC 24536