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Contact us
You can either call us or write to us for help. You can't enquire for a person over 14 years of age unless you have their consent.
We can also help if you don't speak English or you're deaf, have hearing loss or speech disability. Read more about extra help when calling us.
Give us your feedback
We want to hear about your experience using our services. We’ll use your feedback to improve our products and services.
Read more about complaints and feedback.
Before you contact us
Before you contact us, read the information other people found useful:
- Medicare claiming
- What you can do with your Medicare online account
- Your Medicare card
- Medicare benefit tax statement
- Enrolling in Medicare
- PBS Safety Net thresholds
- How to manage your PBS medicine overseas.
You may also find these services useful:
- Australian Immunisation Register
- Australian Organ Donor Register
- Reciprocal Health Care Agreements
- Pharmaceutical Benefits Scheme
- Individual Healthcare Identifiers
- Medicare Compensation Recovery.
Contact numbers available on this page.
Medicare program
Use this line if you need help with a claim, enrolments, ordering a new card or have a Medicare general enquiry. Let us know if you need an interpreter and we’ll arrange one for free.
There are other ways you may want to contact us.