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Aboriginal and Torres Strait Islander languages
- Anindilyakwa
- Burarra
- Djambarrpuyngu
- Eastern Arrernte
- Eastside Kriol
- Kimberley Kriol
- Kunwinjku
- Pitjantjatjara
- Tiwi
- Warlpiri
- Western Arrernte
- Yumplatok
Multicultural languages
- Oromo / Afaan Oromoo
- አማርኛ / Amharic
- العربية / Arabic
- ܐܵܬܘܿܪܵܝܵܐ / Assyrian
- Bembe
- বাংলা / Bengali
- Bislama
- Bosanski / Bosnian
- မြန်မာ / Burmese
- سورث / Chaldean
- Laiholh (Hakha) / Chin (Haka)
- 简体中文 / Chinese
- Hrvatski / Croatian
- Čeština / Czech
- Dansk / Danish
- دری / Dari
- Thuɔŋjäŋ / Dinka
- Nederlands / Dutch
- Eesti / Estonian
- Falam Chin
- VakaViti / Fijian
- Suomi / Finnish
- Français / French
- Deutsch / German
- Te taetae inanon te taetae / Gilbertese
- Ελληνικά / Greek
- هزاره گی / Hazaragi
- हिंदी / Hindi
- Magyar / Hungarian
- Bahasa Indonesia / Indonesian
- Italiano / Italian
- 日本語 / Japanese
- ကညီကျိၥ် / Karen
- ខ្មែរ / Khmer
- Kinyarwanda
- Ikirundi / Kirundi
- 한국어 / Korean
- Kurdî Kurmancî / Kurdish (Kurmanji)
- کوردی (سۆرانی) / Kurdish (Sorani)
- ພາສາລາວ / Lao
- Latvijas / Latvian
- Македонски / Macedonian
- Bahasa Melayu / Malay
- Malti / Maltese
- Nauruan
- नेपाली / Nepali
- Norsk / Norwegian
- پښتو / Pashto
- فارسی / Persian (Farsi)
- Polski / Polish
- Português / Portuguese
- ਪੰਜਾਬੀ / Punjabi
- Reo Maori Kuki Airani / Rarotongan
- Ruáinga / Rohingya
- Русский / Russian
- Samoa / Samoan
- Српски / Serbian
- සිං භ / Sinhalese
- Slovenčina / Slovak
- Slovenščina / Slovene
- Solomon Islands Pidgin
- Somali
- Español / Spanish
- Kiswahili / Swahili
- Svenska / Swedish
- Tagalog
- தமிழ் / Tamil
- Tedim Chin
- Lia-Tetun / Tetum
- ภาษาไทย / Thai
- བོད་སྐད། / Tibetan
- ትግርኛ / Tigrinya
- Tok Pisin
- Lea Faka-Tonga / Tongan
- Türkçe / Turkish
- Tuvalu / Tuvaluan
- Українська / Ukrainian
- اردو / Urdu
- Tiếng Việt / Vietnamese
Interpreter and translation services
We have free interpreter and translation services in over 200 languages.
Interpreters and translators follow a code of ethics. This means they can’t give your information to anyone else.
Interpreters
We use qualified interpreters to tell you about our payments and services in your language.
This includes:
- Auslan or sign language
- Aboriginal and Torres Strait Island languages
- international languages.
If you need an Auslan interpreter, you can book a free in-person appointment. Booked appointments are available at all service centres nationally.
We’ve also introduced a free on-demand Auslan interpreting service in selected service centres. Auslan On-Demand connects you to an Auslan interpreter via video chat within 30 minutes.
Auslan On-Demand is currently available at selected sites. Check your state or territory for availability.
Auslan On-Demand will be available in the Australian Capital Territory (ACT) by the end of 2025. If you need an Auslan interpreter, you can book a free in-person appointment.
You can request an on-demand Auslan interpreter at any of these locations:
- Auburn
- Blacktown
- Casino
- Coffs Harbour
- Hurstville
- Ingleburn
- Merrylands
- Parramatta
- Penrith
- Tweed Heads
- Ulladulla.
You can request an on-demand Auslan interpreter at any of these locations:
- Darwin.
You can request an on-demand Auslan interpreter at any of these locations:
- Biggera Waters
- Browns Plains
- Caboolture
- Cairns Draper Street
- Goodna
- Ipswich
- Mitchelton
- Mt Gravatt
- Nundah
- Stones Corner
- Strathpine
- Toowong
- Toowoomba
- Townsville Ross River Road
- Woodridge.
Auslan On-Demand will be available in South Australia by the end of 2025. If you need an Auslan interpreter, you can book a free in-person appointment.
Auslan On-Demand will be available in Tasmania by the end of 2025. If you need an Auslan interpreter, you can book a free in-person appointment.
You can request an on-demand Auslan interpreter at any of these locations:
- Cranbourne
- Dandenong
- Frankston
- Lilydale
- Pakenham
- Sunshine
- Watergardens.
You can request an on-demand Auslan interpreter at any of these locations:
- Cannington
- Gosnells
- Mirrabooka
- Success
- Victoria Park.
Let us know if you need an interpreter when you call or visit us.
Translation of documents
We might ask you for a document when you claim a payment or service. If it’s not in English, we can translate it for free. Just tell us you need a document translated when you call or visit us.
We can translate documents like birth certificates, medical reports and foreign pension papers.
Contact us
You can talk to someone in your language Monday to Friday between 8 am to 5 pm.
For Centrelink payments and services, you can call either our:
- Indigenous Call Centre if you are an Aboriginal or Torres Strait Islander Australian
- multilingual phone service if you are from a multicultural background
- your usual payment line.
For help with Medicare, you can call the Medicare program line. Let us know if you need an interpreter and we’ll arrange one for free.
For help with Child Support, you can call the Child Support Enquiry line. Let us know if you need an interpreter and we’ll arrange one for free.
If you’re deaf, have hearing loss or speech disability, you can contact us through either:
- the National Relay Service (NRS)
- the TTY Freecall™ service.
Migrants, refugees and visitors to Australia
We have a range of services to help support migrants and refugees and humanitarian entrants settle into life in Australia.