Face to face
Visiting a service centre
We’re also attending recovery centres to help you access disaster payments and services in flood affected areas. Check where you can find us in disaster affected communities.
Victoria
- Ballarat, Tenancy 5, 21-53 Learmonth Road, Ballarat VIC 3355.
Easter and Anzac Day public holiday closures
Our service centres and most call centres close for national public holidays.
This means you’ll need to do your business with us online or by phone self-service.
We’ll be closed on:
- Good Friday, Friday 18 April 2025
- Easter Monday, Monday 21 April 2025
- Anzac Day, Friday 25 April 2025.
If you get a Centrelink payment, you can read more about public holiday reporting and payment dates.